About this job
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RECEPTIONIST - Ralph Lauren

JOBLUX - Watford , United Kingdom

Job description

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For nearly 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

Key Responsibilities:
Answer
calls in a timely and professional manner, referring queries to appropriate
departments.
Welcome
visitors (register the visitors, edit the badges, help them wait in a pleasant
way) and announce them by name to the relevant contact or Sales agent.
Maintain
a professional and smart appearance, bearing in mind the Ralph Lauren image.
Ensure
reception area is kept clean and free from clutter and the desk is kept tidy.
Ensure
that the reception desk is manned at all times during opening hours.
Arrange
DHL shipments and create airway bills, ensuring correct account is used for
each company.
Arrange
bookings of couriers and passenger cars and record in the courier log book.
Ensure
that mail and deliveries are sorted and distributed to correct
departments.
Ensure
outgoing mail is franked and ready in time for collection.
Ensure
the system telephone directory is up to date and discrepancies are notified to
IT department.
Order
stationery as appropriate and monitor stock levels.
Raise
purchase orders for orders placed.
Support
the Facilities and Finance processes by compiling invoices information, so that
their treatment is made easier.
Monitor
online meeting room bookings.

​Requirements:
Excellent
telephone manner. Previous experience of managing a very busy switchboard is essential.
Excellent
timekeeping.
Excellent
written and oral communication skills.
Excellent
presentation. Ensure that RL grooming standards are adhered to at all times.
Passion
for delivering 5 star customer service at all times.
Work
well as part of a team.
Ability
to multitask and prioritize. Strong organizational skills required.
Ability
to remain calm and professional in stressful situations.
Proficient
in the use of Microsoft Word, Excel, Outlook and Internet Explorer.
Previous
corporate receptionist experience (minimum 2 years).
Luxury
hotels or luxury Retail background would be an advantage.

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

Aditional Information
About this company
JOBLUX is the first niche social network for luxury brands professionals and students/alumni. Our network is present globally in more than 27 countries and translated in over 9 languages. All luxury market fans keep up in an easy to use and rich quality content portal in order to succeed their niche networking, job hunt, read news, grow and collaborate.