About this job

Retail Manager - 1st Floor

Fortnum & Mason - London , United Kingdom

Job description

For over 300 years Fortnum & Mason has been synonymous for Service and Quality, quintessentially English, Fortnum’s has a global reputation for innovation and luxury.

An opportunity exists for an outstanding Retail Manager within our Flagship, Piccadilly Store, leading our prestigious 1st Floor. Demonstrating passion, energy and empathy in everything you do, you will successfully deliver the financial KPI’s and increase brand loyalty. Keeping an eye on our competitors and continuously using your strong understanding of our customers, you will implement ways to improve our service.

By applying your commercial judgement and entrepreneurial spirit, you will focus on growing profitable sales and reducing wastage. Strong planning and organisational skills are required to ensure high standards of operational excellence are achieved


You will be responsible for inspiring, developing and coaching your team, ensuring the highest standards of service and presentation are always achieved. As a motivator, you will be responsible for unlocking your team’s full potential and supporting them to achieve.

The ideal candidate will already be in a similar role and have the confidence, flexibility and commercial awareness to drive our Store sales and business, combined with a track record of exceeding targets.

If you have what we are looking for, please apply now

  • Catering/Finefood
  • Wines/Spirits/Cigars
  • Other
Job Category:
  • Retail/Wholesale
  • Management/Operations
Aditional Information
  • Employment type: Full Time
  • Job function: Not Required
  • Salary: Competitive
About this company
The most luxurious department store in the world, since 1707, Fortnum and Mason provides a treasure trove of hampers, tea, coffee & sweet treats.