Senior Sales and Operations Executive - Chalhoub Group
JOBLUX - UAE , United Arab Emirates
Senior Retail Sales and Operation Executive
Are you an experienced Sales person? Do you have strong retail operations experience and know how to get people to deliver on their targets? Do you Love the latest in beauty? Could you see yourself covering an area from Dubai to Saudi and everywhere in between?
Then here’s a business you can grow in and help shape.
Through supporting your line manager, the Retail Regional Sales Manager, you’ll help to deliver all countries sales plans, operational processes that help increase commercial sales performance, while at the same time ensuring that our customer experience is world leading.
In this very challenging and dynamic job you’ll be responsible for the following:
Store sales performance
Help setting up store operation KPI’s
Act as the retail operations lead on all campaigns
Work across internal teams to provide retail operational support.
Document all existing processes and new policies and procedures (PPP) for existing and new stores.
Analyse the impact existing PPPs and identify gaps with the “To Be” structure.
Responsible for coordinating and communicating all retail operations requirements to all market
Report weekly during team status meetings
Deeply understand and support in the of Store of the Future’s vision and strategies
Supporting the creation of sales structure
Coordinate and cascade sale and operations activities to the retail network
Cross functional coordination, execution and of campaigns between the HQ and the Retail network to improve execution and to ensure the positive engagement of all country retail stores in alignment with the Company strategy, values and goals
Partner with Retail Training, Marketing & Communication, commercial teams and gathering key messages (such as announcements, new policies and procedures, company updates, Retail Excellence Newsletter, best practices, internal heads-up) to share with all the regions through the best way of communicating
Regularly monitor and measure content effectiveness and feedback/reaction implement new initiatives projects to increase the visibility of the company's contents and to ensure the successful messaging delivery across the Retail Network
Continuous improvement by capturing and analysing insights and best practices to deliver an excellent internal communication plan ensuring messages are simple, consistent, content is appropriate and that the methods used are inclusive and responsive
You may already be making your mark in a similar role, but perhaps you’re in a different industry – either way, you’ll know retail inside out. We’re looking for someone who has an exemplary track record of getting the best out of a multisite team as they are at hitting targets and meeting deadlines. To fit the bill, you’ll need to have mastered the art of sales and retail sales operations, show you have a flair for customer service and prove you’re an outstanding coach.
A real people manager
Proven track record in leading a team within the FMCG Retail Sales.
You have analytical skills with a can-do attitude.
Solid operations experience
years leading multi-site sales
A natural connector who loves networking, influencing and presenting
Strong commercial acumen
A proven track record of driving significant sales growth successfully
You have a high level of skills and detail oriented
You are autonomous and driven
You are comfortable in environments
Knowledge of GCC region a plus
Arabic speaker advantageous but not compulsory
What you’ll get in return
Excellent career progression opportunity
Competitive base salary plus excellent bonus potential
A company that is committed to diversity & inclusion
The opportunity to help change the future of the way people work
The opportunity to build a career with a world-class luxury retail team.
The chance to live and work in a dynamic regional retail hub.
Staff discounts at all participating Chalhoub partner brands.
Onsite serving daily lunch.
Working across countries