Supervisor - Canary Wharf - Tiffany & Co.
JOBLUX - London , United Kingdom
Tiffany & Co……..the name instills images of True Love, Romance and The Blue Box. It is a Symbol of Excellence. For 175 years Tiffany has created a legacy of exquisite design and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, milestones and magnificent jewelry sets the foundation upon which our employees stand. It is these employees and their ardent love for the brand that creates a place to work unlike any other. Tiffany employees are a rare combination of passionate, loyal, charismatic, polished, kind, and focused individuals. They set very high expectations for themselves, their employees and their peers. In turn, Tiffany believes its people are its greatest asset and works everyday to make the Tiffany dream come true for its employees. The love story between Tiffany and its employees is the embodiment of the brand and leads to a magical mix that is only….Tiffany.
The Tiffany & Co. Sales Supervisor holds a critical position of embodying the Tiffany brand in each and every customer interaction. Each Tiffany Sales Supervisor is an excellent communicator and positive brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every sales supervisor. The love of building their own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales supervisor’s skill set. Secondly, the Sales Supervisor leads by example, supporting management to provide guidance and support to the Sales Professional team, ensuring they provide the Tiffany Experience to all customers. The actions of each Sales Supervisor will align with the Tiffany Global Service Philosophy to:
Create a connection between internal and external custo mers to the Tiffany & Co. brand Build trust and credibility Exceed expectations Honor the Tiffany legacy
Required Qualifications/Primary Job Requirements Previous retail or luxury retail experience or relevant customer related experience (i.e. hospitality, etc). Proven track record in achieving sales results. Willingness to work non-traditional business hours including nights, weekends and bank holidays. Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required. Ability to work with a diverse client base. Ability to work in a fast-paced, changing environment. Proficiency in Point of Sales (POS) systems and Microsoft Outlook/e-mail. Must have authorisation to work in the United Kingdom.
Preferred Qualifications/Primary Job Requirements A university degree. Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. Language skills preferred.