Regional Trainer - Chalhoub Group
JOBLUX - UAE , United Arab Emirates
Introduction to the brand
Wojooh is the leading beauty retailer in the Middle East and has been in the beauty business for over 18 years now with over 85+stores across 10 countries in the region. Wojooh has developed intuition, insight and expertise into the world of beauty in the Middle East – with fragrance, makeup and skincare at the heart of the business. Wojooh knows its consumers and their distinctive tastes – they are unique, with a passionate beauty personality that Wojooh can completely relate to.
We are seeking a Regional Trainer who brings continues innovations and evolve working practices to delight our customers continuously.
The Retail Regional Trainer will be core to the delivery of change within Wojooh. They will drive innovative and extensive up-skilling programmes to our business colleagues and work closely with suppliers which will ensure they are ready, willing and able to accept new ways of working.
Love the latest in beauty? Could you comfortably cover an area stretching from Dubai to Saudi and everywhere in between?
What You’ll Be Doing
Be accountable for improving the capability of members of the Wojooh’s teams in line with the changes to ways of working that are as part of our transformation programme
Working with the Subject Matter Experts from beauty and fragrance brands to understand the context, vision and benefits of the changes
Business development – identify areas we can improve the customer experience and lead the of own ideas
Deliver learning and development projects that support the business when we either improve current systems, new brand launches, new trends in beauty or improve business processes
Working with the Business Change Managers, understand the impact of new ways of working because of change
Identify appropriate methods of training and up-skilling – researching and deploying methods that are innovative, exciting and appropriate to the business user community
Create training materials and interventions that are engaging, compelling and fun and will effectively increase capability and support changes to ways of working
Support local field trainers to plan training effectively and help them to manage the administration of effective training delivery – ensuring rooms, equipment and facilities are secured and managed to optimise the learning experience
Deliver engaging and effective training using appropriate methods for the audience
Gather feedback on the effectiveness of training, and strive
Create new training materials to incorporate into the Retail Academy and Retail Induction courses, to ensure that all new starters receive appropriate, relevant and up-to-date training
Contribute to the Wojooh’s Learning and Development community. Work collaboratively with colleagues in the Retail Academy and retail Experience team to share good practices, knowledge and align ways of working
What you need to succeed in this role
We see success in the role as improving sales in all markets, by upskilling all staff on various core training creatively. Bringing make-up, fragrance and skin care to life in our stores is Key to this role. Content creation that captures the imagination of all staff with high feedback scores in our internal measurement system.
More specifically, we would love to hear from you if you can say yes to the below...
Experience of writing and delivering effective Training
Previous involvement in large-scale change programmes
Experience in Retail, preferably in in beauty and fashion but not essential
Isonfident with systems
Has a proactive approach
Has strong skills
Is a strong team player but also able to use their initiative, work on their own and make decisions
Has excellent communication skills
Is commercially aware
think logically, can prioritise effectively, multi-task and work to deadlines
What you’ll get in return
Excellent career progression opportunity
Competitive base salary plus excellent bonus potential
A company that is committed to diversity & inclusion
The opportunity to help change the future of the way people work
The opportunity to build a career with a world-class luxury retail marketing team.
The chance to live and work in a dynamic regional retail hub.
Staff discounts at all participating Chalhoub partner brands.
Onsite canteen serving daily lunch.