About this job

Key Holder - Tadashi Shoji & Associates

JOBLUX - King of Prussia, PA , United States

Job description

Key Holder - Tyson's Galleria (VA), King of Prussia Mall (PA), Glendale Galleria (CA), Fashion Show Mall (NV), Clarksburg Outlet (MD), Valley Fair Mall (CA), South Coast Plaza (CA), Glendale Galleria (CA)

Job Summary:

The right candidate will assist in all aspects of the business: Sales Training, Scheduling, Inventory Control, Merchandising and Operations. The Key Holder must demonstrate a high degree of professionalism, keeping brand image and standards a constant priority.

Essential Duties and Responsibilities:

Business Strategy

  • Ensure personal goals are met
  • Promote client service initiatives and support sales team to drive sales by modeling and delivering exceptional customer experience.
  • Assist all Fashion Specialists maintain and utilize client book to proactively drive business.
  • Demonstrate an in-depth knowledge of the merchandise; ensure selling staff is well versed in all aspects of product knowledge.

People Development

  • Provide ongoing coaching and development to elevate team’s skills and expertise.
  • Motivate team to achieve sales goals.
  • Proactively address and resolve employee issues in a professional manner and in accordance with Company’s policies and procedures; partner with the Store Manager as needed.

Customer Experience

  • Provide an excellent customer experience by setting a high standard of selling behavior.
  • Assist the execution of all visual merchandising standards, directives, and overall store’s cleanliness and organization.


  • Maintain thorough understanding of all policies and procedures.
  • Support, promote and assume responsibility for loss prevention in all areas of risk management, inventory management and cash controls.

Required Skills and Experience:

  • 3-5 years prior experience managing in a luxury retail environment. Must be familiar with operations, merchandising, sales and stock activities.
  • Strong analytical skills; ability to understand budgets, sales and inventory planning.
  • Exceptional interpersonal and communications skills both verbal and written.
  • Market/Customer Orientation: focuses on customer needs and priorities, understands the competition and conveys market realities to organization.
  • Ability to learn new IT systems and embrace technology; proficient in Microsoft Office.
  • Excellent networking skills and ability to forge relationships within the community.
  • College degree or equivalent experience.
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Aditional Information
About this company
JOBLUX is the first niche social network for luxury brands professionals and students/alumni. Our network is present globally in more than 27 countries and translated in over 9 languages. All luxury market fans keep up in an easy to use and rich quality content portal in order to succeed their niche networking, job hunt, read news, grow and collaborate.