VISUAL MERCHANDISING SPECIALIST RUSSIA - Swarovski
JOBLUX.FR - Liechtenstein , Switzerland
The Project Account Specialist for Swarovski Lighting is responsible for the overall management of an opportunity to the ultimate satisfaction of internal (sales, engineering) and external customers.
WHAT YOU CAN EXPECT
- Captures and qualifies leads, and allocates appropriately using CRM system
- Presents the complete package including quote, brand story and product story to enable sales to win
- Owns the communication of details needed by engineers to scope the project
- Provides input to engineers and designers on options needed to win the business
- Keeps project status updated on account in the CRM system for visibility to sales and is accountable for account set up, quote, PO, certification requirements, communication of shipping and other project updates.
- Holds internal kickoff for project and keeps abreast of internal team activities to ensure delivery dates are met
- Identifies and works with Team Lead and cross functionally to improve processes that impact the customer experience
- Post delivery issue resolution (RGA, parts, installation coordination etc.)
This role can be based in Cranston, RI or Plattsburgh, NY.
WHAT WE EXPECT
- Ability to read and understand blueprints, and interpret technical requirements and feasibility
- Experience working with and supporting Sales teams and their efforts
- Ability to move at a fast pace in a dynamic environment
- Associates degree plus 3-5 years relevant experience
- Motivated self-started with high level of attention to detail and follow-through
- Ability to create and deliver presentations
WHAT WE OFFER
- Be a key part of a global, world-class luxury brand.
- Work in a 120 year old family run organization that feels local, but has dynamic global reach.
- Come sparkle in one of our many world-wide businesses housed here in the United States.
- Experience a strong sense of belonging as we proudly work together.
- Whether you are just beginning or celebrating an existing career, we invite you to make your own mark on Swarovski’s rich history.