About this job
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Boutique Manager, Watch & Jewellery - RETAIL Experts

JOBLUX.FR - Genf, GE , Switzerland

Job description

For our renowned Client’s high-end watch boutique located in Geneva, we are currently looking for a highly motivated, flexible and experienced Boutique Manager with a solid track record in luxury Retail Sales.

POSITION

You will work with the Boutique team acting as brand ambassador and Boutique Manager, while always ensuring an exceptional customer service level both in and outside of the Boutique environment. Here are the important aspects of the job:

  • Meet Boutique sales targets while constantly identifying opportunities to gain new clients and increase sales
  • Advise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales potential, units sold per transaction, and the basket value of each transaction
  • Demonstrate how to incorporate strong product knowledge and storytelling in the sales process
  • Engage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty
  • Capture all relevant customer information for entry in database, promote events through email, phone, and personalized notes and develop a client book
  • Greet, serve and advise customers giving the highest standard of customer service at all time
  • Maintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collection
  • Understand the competitive strengths and weaknesses that differentiates the brand products in competitive selling situations
  • Adhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standards
  • Implement guidelines, security and operational procedures
  • Execute daily administrative and reporting tasks and lead the inventory process
  • Effectively manage possible customer complaints
  • Be familiar with selling systems, cash, credit and exchange procedures while following the company's policies and procedures

PROFILE

For this challenging position we are seeking for an experienced, results-oriented luxury Retail professional willing to embrace this role for the long term. The following criteria are important for the job:

  • Natural talent for networking and client relationship building
  • Creative in finding new business opportunities
  • Luxury product sales experience is necessary, while Luxury watch experience would be ideal
  • A first boutique (assistant) management experience is expected
  • Ability to manage a team, with strong sense of responsibilities
  • Fluent in French and English and another language would be an asset
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • Be a team player; pro-active attitude with excellent problem solving skills
  • Responsible, dependable, punctual, flexible

If you are seeking for a new sales & management challenge, we can’t wait to hear from you.

For our renowned Client’s high-end watch boutique located in Geneva, we are currently looking for a highly motivated, flexible and experienced Boutique Manager with a solid track record in luxury Retail Sales.POSITIONYou will work with the Boutique team acting as brand ambassador and Boutique Manager, while always ensuring an exceptional customer service level both in and outside of the Boutique environment. Here are the important aspects of the job:Meet Boutique sales targets while constantly identifying opportunities to gain new clients and increase salesAdvise clients across the product categories, constantly introducing add-on sales with the goal of maximizing sales potential, units sold per transaction, and the basket value of each transactionDemonstrate how to incorporate strong product knowledge and storytelling in the sales processEngage with clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyaltyCapture all relevant customer information for entry in database, promote events through email, phone, and personalized notes and develop a client bookGreet, serve and advise customers giving the highest standard of customer service at all timeMaintain in-depth knowledge for all product ranges, focusing on the features / benefits of each collectionUnderstand the competitive strengths and weaknesses that differentiates the brand products in competitive selling situationsAdhere to the visual merchandising guidelines and ensure full compliance with the brand in-store display standardsImplement guidelines, security and operational proceduresExecute daily administrative and reporting tasks and lead the inventory processEffectively manage possible customer complaintsBe familiar with selling systems, cash, credit and exchange procedures while following the company's policies and proceduresPROFILEFor this challenging position we are seeking for an experienced, results-oriented luxury Retail professional willing to embrace this role for the long term. The following criteria are important for the job:Natural talent for networking and client relationship buildingCreative in finding new business opportunitiesLuxury product sales experience is necessary, while Luxury watch experience would be idealA first boutique (assistant) management experience is expectedAbility to manage a team, with strong sense of responsibilitiesFluent in French and English and another language would be an assetProfessional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writingBe a team player; pro-active attitude with excellent problem solving skillsResponsible, dependable, punctual, flexibleIf you are seeking for a new sales & management challenge, we can’t wait to hear from you.

Aditional Information
About this company
JOBLUX est le premier réseau social pour les professionnels du luxe qui est devenu, au fil du temps, une référence dans les domaines de l ‘emploi et du recrutement en ligne pour les métiers du luxe. JOBLUX a réussi le pari ambitieux de réunir tous les acteurs du luxe autour d’une plateforme complète et exclusivement dédiée à son univers.