Store Supervisor/ Assistant Store Manager - Brooks Brothers Hong Kong Limited
JOBLUX - Hong Kong
- Assist Store Manager to handle daily store operation, administration, management and maintain brand image.
- Managing sales and service quality, ensure to maximize sales and productivity, achieve targets, contribute to the growth of sales, manpower efficiency and customer service standard
- Handle customer complaints and returns according to the company regulations
- Drive, motivate and lead frontline staffs to achieve successful growth and provide excellent customer services to the end-users
- Taking care that the stock inventories take place in an effective and organised way and checking that the correct figures are provided according to the Company’s internal procedures
- Setting up the collection in the store according to the Company’s merchandising policy and ensuring the implementation of the Company’s merchandising plans
- Spending most of the time on the sales floor, coaching and training the staff to improve their sales techniques
- Developing and maintaining a good team work to enhance the motivation and create enthusiasm throughout the sales force
- Assuring the general maintenance of the shop and daily managing the maintenance problems in order to maintain the Company’s standard
- Minimum 4 years relevant experience, with 1 year of supervisory or management experience in luxury retail industry
- Strong leader with proven ability to motivate and lead a team of retail personnel
- Excellent in customer service, pleasant personality and passionate with high fashion sense
- Good command of spoken English, Chinese & Mandarin
- Candidates with more experiences will be considered as Assistant Store Manager
Interested parties, please send your resume with current & expected salary, date of availability to us or Whatsapp: (852) 6193 7520.
Information provided is strictly confidential and intended only for the use of recruitment purpose.