About this job
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Store Manager - CH Carolina Herrera

JOBLUX - Santa Clara, CA , United States

Job description

CH Carolina Herrerais seeking a Store Manager for our boutique in Valley Fair Mall.The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Sales point.

Leading an enthusiastic and experienced team, the Store Manager will be in charge of:

  • Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company
  • Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented
  • Maintaining exceptional customer service standards, and keeping an excellent relationships with our key clients (Client book maintenance and development)
  • Stock control, cash management, sales forecasts and daily reports
  • Recruitment, evaluation and motivation of the store Creating a cohesive team that works together to continually exceed the goals set
  • Staff training and development (products/procedures/sales techniques) following the company policies and procedures
  • Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards
  • Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs
  • Guaranteeing that all safety and security standards are adhered to
  • Setting and controlling all individual and store sales goals, KPI´s, tasks… taking corrective action when necessary
  • Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers

Requirements:

  • Minimum 3 years retail management experience, preferably in fashion luxury brands
  • Have a proven track record in a fashion-forward and customer-orientation
  • Excellent communication and negotiation skills

Competences:

  • Leadership, Impact and Influence
  • People Management, Development and Motivation
  • Business Vision, Analysis and Decision Making
  • Strong orientation to results and clients satisfaction
  • Ability to work under pressure, positive attitude

For more information regarding our company and products please visit:

https://www.carolinaherrera.com/the-house/

https://www.carolinaherrera.com/fashion/carolina-herrera/women/fall-2018/

https://www.carolinaherrera.com/fashion/carolina-herrera/men/mens-fw-2018/

https://www.carolinaherrera.com/fashion/carolina-herrera/children-lookbooks/children-spring-summer-18/

Job Type: Full-time

Experience:

  • Luxury retail management: 3 years

Location:

  • Santa Clara, CA

Language:

  • Mandarin
  • Spanish
  • Farsi

Aditional Information
About this company
JOBLUX is the first niche social network for luxury brands professionals and students/alumni. Our network is present globally in more than 27 countries and translated in over 9 languages. All luxury market fans keep up in an easy to use and rich quality content portal in order to succeed their niche networking, job hunt, read news, grow and collaborate.