About this job
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Retail Assistant Store Manager - Destination XL Group

JOBLUX - Pleasant Hill, CA , United States

Job description

As a Retail Assistant Store Manager (ASM) you will support the Store Manager in creating and managing a team of customer service and product knowledge experts who are committed to our customers. The Retail ASM is responsible for assisting in the overall operation and performance of the store, which includes sales, merchandising, operations, staff supervision, training and development, loss prevention and expense control.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Responsible for achieving individual sales goals and assisting Store Manager in ensuring the store meets its sales plan
  • Build a superior customer-focused sales team by providing training, selling skills, behaviors, and operational procedures
  • Help deliver on-going coaching and counseling, and effectively managing performance and corrective action processes
  • Conduct training seminars in-store to educate the sales team on product knowledge and promote an exceptional guest experience
  • Create and implement merchandise presentations according to company guidelines
  • Ensure each customer is welcomed in a warm and genuinely sincere manner and going above and beyond the customer's initial requests
  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group "fans" by encouraging return visits

Retail Assistant Store Manager
(Customer Service / Management / Sales / Retail)

JOB REQUIREMENTS:
We are looking for a self-driven and results-oriented Retail Assistant Store Manager who combines outstanding leadership and store management skills, as well as the ability to lead, motivate, and develop a team, within a fast-paced environment.

Specific qualifications for this retail management role include:
  • High school diploma or equivalent; college degree, a plus
  • Minimum of 3-4 years of retail experience, with at least 2 years in a supervisory capacity
  • Minimum of 1 year of luxury retail apparel experience preferred; Hard Line and/or Custom Clothing experience helpful
  • Previous involvement working in a commission oriented environment, a plus
  • Ability to lift up to 10 lbs. and move up to 50 lbs

Retail Assistant Store Manager
(Customer Service / Management / Sales / Retail)

Aditional Information
About this company
JOBLUX is the first niche social network for luxury brands professionals and students/alumni. Our network is present globally in more than 27 countries and translated in over 9 languages. All luxury market fans keep up in an easy to use and rich quality content portal in order to succeed their niche networking, job hunt, read news, grow and collaborate.